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Information Services and Library for students during library closure

Frequently Asked Questions

Books  
How can I borrow or return books?

We cannot lend books while the building is closed. Please check the library catalogue for e-book availability (see below).  We are bulk renewing all books on loan for the time being, but any overdue charges that are incurred whilst the library is closed will be waived.
Please wait for the Library to re-open to return books. If this is not possible, you can post or courier back to the school, they will be held in a secure location until library staff are back on site to process them. If for any reason you cannot return them by courier or post please email the library team for advice.

How can I find an E-book to read?

Go to the Library catalogue and search by keyword/topic etc. If there is an e-book version it will be indicated with “location internet” and a URL will be displayed. Different e-book providers have different download limits.

No e-book is  listed what can I do?

Email us and we can see if an e-book is available. 
 

Databases  
Can I still get access to Bloomberg?

Unfortunately students will not have remote access to Bloomberg during this period as this is something that Bloomberg cannot support. The Library do still have access so please do contact us if you need data that you can't get from another available resource such as:

Factset - pre-register here. Company, economic and financial market data.
Capital IQ - pre-register here
ThomsonOne – no prior registration but only works with Internet Explorer. Company data, deals, analyst research.
Fitch (banks)
Mergent Online - no prior registration required Company data, economic data and temporary access to analyst research
Tip – see our guide to researching a company

I wanted to get training on Bloomberg but as campus is closed there are no sessions running Bloomberg are currently offering LBS students access to the web version of their Bloomberg Market Concepts (BMC) learning programme.  This is freely available to all until the end of December 2020.  To sign up go to https://portal.bloombergforeducation.com/sign_up 
You must use your London Business School email address to avoid being charged for access.  
Can I remotely?access Morningstar  We can now offer access to Morningstar to current students.  Please contact the library team for information on how to do this.
I need to read  journal articles. How can I find them?

Search for them using Summon. Use the basic search for keyword searching or use advanced search to look for a specific article title or articles by a particular author. 

If an article is not available we may be able to obtain it. We are able to get journal articles and single book chapters. NOT market research or case studies.

How can I access Harvard Business Review articles

Articles that have appeared in the print edition and digital only Harvard Business Review articles are both available through the Business Source Premier database.
However you will find direct links to these specific titles in our A-Z list

For Harvard Business Review articles we suggest using these links - found in the A-Z list of databases.:
HBR articles that appeared in the the print journal
HBR digital articles

I need to access analysts' research but I can't use Thomson One on my Apple laptop

Thomson One is our primary source for analyst research but it will only work with Internet Explorer. 

We have set up a trial access to analyst research through the Mergent Online database (any browser.) Initially until the end of June, this trial access is now extended until the end of July 2020. The analyst research content on Mergent comes from the same underlying dataset (Investext) that ThomsonOne uses, although there may be a few individual reports that cannot be accessed through Mergent. 
If you log into Mergent look for the Investext tab at the top. If you need help with searching it, please contact library@london.edu

How do I access case studies? Case studies are purchased for teaching. If you need to obtain one you would have to buy it. The Case Centre has case studies available to purchase from a number of leading business schools.
I want to find out how the COVID-19 pandemic is affecting different sectors A number of our databases are updating industry reports with predictions of likely impact on different sectors.  Try look at IBISWorld and MarketLine